Patient Information

NLDH-Waiting-RoomNorth Lakes Haematology and Oncology Clinic provides treatment for blood disorders and cancer  :

  • Personalised care in a pleasant and caring environment
  • Chemotherapy
  • Blood Transfusion and blood product support
  • Iron Infusions
  • Bisphosphonate Infusions
  • Patient education and support
  • Supportive intravenous therapy

Referral  :

A valid letter of referral from a Medical Practitioner is required prior to arranging an appointment with one of the Specialist Medical team.  This is important to ensure that your appointment is appropriately appointed and prioritised.

Appointments  :

On receipt of your referral letter, one of our administration team will contact you to arrange an appointment.  Alternatively, you can contact our reception staff during office hours, Monday – Friday, 8.00am – 5.00pm

If you are unable to attend for your appointment, or are running late, please phone the Clinic as soon as possible.

Patient Guide  :

Patient Guide, right-click and choose “save as” to download to your computer.

This guide has been prepared to hopefully assist you in answering some of the many non-medical questions you may have about attending our Clinic for treatment.

We wish to reassure you in every way possible, so please ask questions if there is anything you do not understand.

Compliment / Complaint Form  :

We are very proud of the service we provide and hope that you find your experience with us as pleasant as possible.

We welcome your feedback to help us recognise our weaknesses and strengths and to improve the service we provide to you.

Information for Interstate Patients  :

Many patients from around Australia would like the convenience of continuing their treatment whilst they get on with life, and in many cases retirement. Brisbane is a destination for many of these travellers and we are happy to assist with your ongoing treatment whilst you pass through our wonderful region.

If you are planning on coming to Queensland and would like to see if we can assist you, please feel free to call and speak to our friendly staff.

Information for Overseas Patients  :

Queensland has many overseas visitors every year, who come to experience the fantastic climate, beaches, surf, country and people.

North Lakes Haematology and Oncology Clinic has 4 treatment chairs. Our Clinic is located half way between Brisbane and the Sunshine Coast and is serviced by 3 Specialist Doctors and is well equipped to assist you with your medical treatment whilst in Australia. We can organise your pathology, we have on-site bone marrow aspiration available and can integrate your treatment with other providers such as radiation oncology.

The Health System in Australia does not provide funding for overseas residents generally, and as such your treatment will have to be fully funded in advance by you. Depending on the treatment you require and the sort of drug regimen undertaken, this can be every expensive. However, we realise many patients can afford this sort of service and we are happy to assist. We will provide you with a schedule of fees which will determine the cost of treatment, as you move through your treatment regimen. Because of our very good relationship with our pharmaceutical suppliers we will also do our best to keep that aspect of your treatment as cost effective as possible. Please keep in mind in advance that the total cost of treatment cannot be determined at the outset, but may run into many thousands of dollars.

As part of our service, we can, for a fee, organise other amenities that may make your stay easier. If you are intending staying, for example, 3 – 6 months, we can pre-arrange a car, house, or even housekeeper for you. For further information, email our CEO, Ben Korst on : bkorst@montserrat.com.au

 

Informative Websites for Patients:

http://www.privatecancerphysicians.com.au/

https://www.moga.org.au/

http://agitg.org.au/